Once we have received your order if the product is in stock we will send it within 2-3 business days, then please allow normal postage time. If the product is not in stock it will take 8-14 days to be produced, decorated and then dispatched within 2-3 working days.
We are offering an optional wrapping service for free - if is a gift (black/white with Australian native flowers on picture).
We do our best to package our product with care and caution but in rare cases-it could potentially break in transit if not handled appropriately. Please let us know if this does occur and we will replace it as fast as we can. If you are unhappy with your purchase then please contact us and let us know that you would like a refund and we will help you with the return. You are able to refund the product within 7 days of purchasing it.